Privacy Policy

TourBeez administers this website. TourBeez acts as the data controller of our customers’ and website users’ (“you”, “your”) personal data.

TourBeez is committed to safeguarding your personal data. We believe it is important for you to know what types of information we collect from our website and how we treat the information we may receive from you.

This Privacy Policy sets out the purposes of our data processing in respect of this website, the types of data we may collect in relation to your use of this website, the protection we put in place for any data that we collect, and the circumstances in which your personal information may be disclosed. By using this website and providing your personal data to us via the website, our online booking facility, or by telephone, you consent to the collection and use of your personal information as described in this Privacy Policy.

This Privacy Policy should be read in conjunction with our Terms and Conditions Policy.

Types Of Information We Collect

We may collect and store the following types of personal information about you when you use our website and contact us in relation to our products and services:

- Name, address, telephone number, email address, credit card details, company details, and job position (if applicable);
- Information that you provide for a specific purpose, such as to provide you with certain information you request or to send you product information and offers, emails, or newsletters;
- Information in connection with communications you send us, for example, to report a problem or submit queries;
- Details of the functions and services you select or use on the website;
- Other specific information mentioned in this Privacy Policy, such as IP addresses, traffic data, and information from cookies.

Sensitive Data

We do not seek to collect sensitive personal data (such as data revealing political opinions, religious beliefs, or data concerning health or sex life) through this website. If we do seek to collect such data, your prior consent will be requested. Please note that by providing us with unsolicited sensitive personal data, you consent to our using such data as described in this Privacy Policy.

Sources Of The Data We Collect

We collect data from a variety of sources:

1. When you purchase tickets from our online booking facility.
2. When you request information or subscribe to our newsletter.
3. When you speak to our customer service representatives.
4. Via implicit data capture measures, when we study which web pages you visit most and the use of cookies.

Automated Collection

We may also automatically collect information such as the type of internet browser and operating system you use, the Internet Protocol (IP) address of the computer you are using, the website from which you linked to our website, and the website you visit after leaving our website. This helps us understand user interaction with the website and services, and improve your browsing experience.

Cookies

Cookies are text files containing small amounts of information, which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website during your browsing session or on each subsequent visit, or to another website that recognizes that cookie. For more information, visit: http://www.allaboutcookies.org/cookies/

We set and access cookies and similar technology on the computers of visitors to the www.tourbeez.com website to obtain information about how you access and use the website. By using our website, you consent to our use of cookies, unless you adjust your browser settings to refuse them.

www.tourbeez.com uses the following types of cookies

- Third-party cookies, specifically Google Analytics Cookies. To opt out, visit: http://tools.google.com/dlpage/gaoptout
- Own cookies, temporary and only for the purpose of maintaining session activity while you are logged in.
- Strictly necessary cookies, which allow you to browse the website and use its essential functions.

Accepting, Refusing, or Restricting Cookies

You can configure your internet browser to warn you each time a new cookie is about to be stored or to refuse cookies altogether. However, some parts of our website may not function properly if cookies are disabled.

Purposes Of Processing

Our primary purpose in collecting user information is to provide you with a safe, smooth, efficient, and customized experience. By using our website and providing your personal information, you agree that we may use your personal data to:

- Provide the products, services, and customer support you request;
- Resolve disputes and troubleshoot problems;
- Prevent, detect, and investigate potentially prohibited or illegal activities;
- Enforce our Terms and Conditions;
- Manage, customize, and improve our services, content, and advertising;
- Develop website statistics and demographic data;
- Provide you with information about our services;
- Compare information for accuracy and verify it with third parties.

We may also use your information to notify you about website updates, changes to services, or promotional communications — unless you have opted out.

Opt-Ins And Opt-Outs

If you provide us with personal information, you will be given the choice to “opt in” to receive newsletters, promotional emails, or other marketing content.

You can unsubscribe or “opt out” at any time by:
- Sending an email to info@tourbeez.com with the word ‘remove’ in the subject line, and including the email address you wish to unsubscribe.
- Clicking the unsubscribe link included in all our marketing emails.

Please allow up to 28 days for your request to take effect.

Security And Storage Of Collected Information

We implement appropriate physical, electronic, and administrative safeguards to protect your personal information from unauthorized access or misuse. However, as internet transmission is not completely secure, we cannot guarantee the absolute security of your data.

Links To Other Sites

Our website may include links to other websites or social media platforms. While we aim to link only to sites with strong privacy policies, TourBeez is not responsible for the content, security, or privacy practices of external websites. Please review the privacy policies of those websites before submitting your data.

Your Rights

You may exercise your rights to access, correct, or object to the processing of your personal data at any time. Please contact TourBeez using the reference “Privacy.”

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Tour Beez Inc., from +1 877-888-2339 regarding account notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at +1 877-888-2339 or info@tourbeez.com. Mobile opt-in information is never shared with third parties.